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Comments and Complaints

We are always interested to receive constructive criticism and suggestions as to how we can improve our services to our patients.

If you wish to make a comment about any feature of our service, in the first instance please write or ask to see our Practice Manager, Mrs Karen Nicholson.

If you wish to make a complaint, we have an in-house complaints procedure. Please ask for further details from the Practice Manager.

Alternatively you can write to NHS Leeds to make a compliment or complaint about the practice. Write to NHS England, Yorkshire and Humber, 3 Leeds City Office Park, Meadow Lane, Leeds, LS11 5BD.

We also have suggestion boxes in the waiting rooms which are opened regularly. If you would like a reply, please indicate this and, of course, remember to note down your name and address.

You can also access our page on the national NHS website, NHS Choices at www.nhs.uk. On this site you can leave feedback about our service.

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