Patient Survey Results 2013-2014
We recently undertook our Patient Survey.
Thanks to all those patients who took the time to complete the survey, your time and effort is very much appreciated.
The results of the survey have been analysed, and the full results are attached.
Patient Survey Results 2013-2014 (.pdf)
Action Plan & Patient Forum Report
As part of the survey we received some positive feedback, but also received some constructive comments. The Patient Forum and practice staff have discussed the survey feedback, and have come up with an action plan which is included in the Report below.
Patient Forum Annual Report March 2014 (.pdf)
Comments From Survey
We had some fabulous positive comments from the survey which are shown below.
"An excellent practice. All doctors approachable"
"I am a shift worker and usually find if I have an appointment the staff are eager to fit me in as soon as possible, my shifts allowing."
"I am extremely happy with the practice"
"You manage the surgery for the community, I am happy with the working with you time frames and process"
"Quite happy and very good service. Thank you all."
"Excellent Service, staff fantastic and hard working as are the GPs."
"I think the practice is really good. I'm very happy with the care I receive."